CANCELLATION POLICY

This Cancellation Policy outlines the terms and conditions governing the cancellation of services provided by Bharat E-Cab. By availing of our services, you agree to adhere to the cancellation policy as outlined below:

Cancellation Window:

Cancellations are accepted within a specified time frame from the scheduled service or booking date. The applicable cancellation window will be communicated at the time of booking.

Cancellation Procedure:

To cancel a booking, customers are required to notify Bharat E-Cab through the designated communication channels, which may include contacting our customer support or using the cancellation feature available on our website.

Cancellation Charges:

1. Cancellation charges may apply based on the proximity of the cancellation to the scheduled service or booking date.
2. The amount of cancellation charges will be communicated during the booking process or can be obtained by contacting our customer support.

Refund Policy:

Refunds, if applicable, will be processed in accordance with our Refund Policy. Please refer to the Refund Policy for detailed information on the refund process.

Exceptional Circumstances:

In certain exceptional circumstances, such as unforeseen events or emergencies, Bharat E-Cab reserves the right to review and consider exceptions to the standard cancellation policy. Requests for exceptions should be communicated to our customer support for evaluation.

No-Show Policy:

In the event of a no-show (failure to avail of the booked service without prior cancellation), the full booking amount may be charged, and no refund will be applicable.

Changes to Booking:

Changes to bookings, including modifications to the date, time, or type of service, may be subject to the same terms and conditions as cancellations. Customers are advised to review the applicable terms before making changes to their bookings.

Communication of Changes:

Customers are responsible for regularly checking their communication channels, including email and messages, for any updates or notifications regarding changes to the booking or cancellation policies.

Governing Law:

This Cancellation Policy is governed by and construed in accordance with the laws of the State of Delhi, India.

Modification of Policy:

Bharat E-Cab reserves the right to modify or revise this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Information:

For any questions or concerns regarding this Cancellation Policy, please contact our customer support:

Email: info@bharatecab.com

Phone:  +91-8130029200